Payment and Shipping

Payment Options

Please select your preferred payment method when completeing your order. Here is a breakdown of the payment methods available to you and how they work:

1. SOFORT Überweisung
2. Paypal
3. Bank Transfer

SOFORT Überweisung 

With SOFORT Überweisung online shopping payments is easy and simple. No account needed and no neet to register. You can use your own online banking login details – convenient and secure. And thanks to the transaction confirmation your order can be processed immediately.

PayPal

PayPal is a quick, easy and safe way to pay. You need to have a PayPal account, or a credit card to pay via this option.  Sign up here for your free PayPal account: www.paypal.com

If you select this payment method you will be redirected to Paypal. Once you put in the necessary details, you'll be directed automatically back to our shop to continue with your order. Once we have received your payment, your ordered goods will be dispatched immediately.

Bank Transfer

Use this safe option and if you want to pay directly via your bank.As soon as we receive your payment, your order will be dispatched according to delivery times.

Please use this as reference for the bank transfer:

Order No. / First Name, Last Name

Shipping und Shipping costs

Shipping costs within Germany:

We offer free shipping within Germany. Your order will be delivered within a couple of business days. To identify the exact arrivle time please check out the delivery period for each product individually.

Shipping costs within European and non-European countries:

We currently ship to the following countries:

Albania, Armenia, Azerbaidijan, Belarus, Bosnia and Herzegowina, Bulgaria, Estonia, Georgia, Kosovo, Croatia, Letvia, Lithuania, Macedonia, Republic of Moldava, Poland, Rumania, Russia, Serbia and Montenegro, Slowakia, Slowenia, Czech Republik, Ukraine, Hungary

Andorra, Austria, Belgium, Bouvet Island, Denmark, Faroe Islands, Finnland, France, Gibraltar,Vatikan City, Island, Italy, Liechtenstein, Luxemburg, Malta, Monaco, Netherlands, Portugal, San Marino, Spain, Svalbard and Jan Mayen, Sweden

International Shipping charges (outside of Germany) are based on weight, see the following overview*:

Shipping costs to Switzerland: 

Shipping charges to Switzerland are based on weight, see the following overview:* 

*Shipping costs by forwarding agent: 

Deviating from this rule is the shipping of our chest of drawers, wardrobe and our beds. These are charged with a flat shipping rate in your favour due to a high size and weight surcharge.

The Finn house bed will therefore be charged a flat rate shipping fee of 69,90€ and the Carlotta house beds and our Carlotta wardrobe will be charged a flat rate shipping fee of 89,90€ for a delivery to Belgium, France, Ireland, Luxembourg, Austria and the Netherlands.

The delivery is carried out by Spediton GEL. The items will only be delivered to the kerbside in front of the house.

If you would like our house beds to be delivered to another European country, please contact our customer service for further information on shipping costs.

CAUTION: Additional customs duties, taxes and fees are incurred in the case of deliveries to non-EU countries abroad.

Further information about customs duties can be found at: https://ec.europa.eu/taxation_customs/index_en
and about import turnover tax at: http://auskunft.ezt-online.de/ezto/Welcome.do
as well as for Switzerland especially at: http://xtares.admin.ch

Shipping and delivery options and information to all other countries, upon request.

General Delivery Information